I've recently participated in the GRACE training developed by Roshi Joan Halifax. I came to the course through my growing involvement in spiritual care, keen to learn about this practical framework for being present with people who are suffering. I did learn, but something else happened as well.
First, a little about GRACE.
GRACE was developed to help people whose work brings them into direct contact with suffering. When developing the framework, Roshi Joan asked what capacities make compassion possible in such situations. She defines compassion as the intention and commitment to alleviate the suffering of others in a non-transactional way, and describes GRACE as an emergent process made up of trainable non-compassion elements:
Gather attention
Recall intention
Attune to self and other
Consider what will serve
Engage and end
Although initially developed in the context of healthcare, GRACE has much wider application. It feels extraordinarily relevant to the world we are living in today.
We're surrounded by situations that invite immediate reactions. News and social media continually present us with suffering, injustice, conflict, and threat. Public discourse rewards certainty and rapid judgment. We are encouraged to take positions before we have taken in the situation, to identify who is right and who is wrong, and often to regard the intensity of our reaction as evidence of the depth of our concern.
GRACE asks for something quite different.
First, gather attention. Come back into the body and the immediacy of experience. Recall your intention: why you are here and what matters to you. Attend not only to the other person but also to what is happening in you. Notice whether something has activated a reaction in you. Rather than rushing to relieve suffering—or your own discomfort in the presence of it—make room for not knowing what should happen. Then consider what might actually serve. Act or not, as appropriate. And when the interaction is over, let it end rather than carrying it into what comes next.
As the course unfolded and in reflection afterward, I found myself recalling Ken McLeod’s Four Steps of Standing Up:
Show up
Open to what is
Serve what is true to the limit of your perception
Receive the result
I don’t want to collapse these two frameworks into one. They arise from different teaching contexts and use different language, but considering them together reveals some convergence. Both ask us to pause the momentum of reaction, take in more of the situation, clarify what is actually being served, act without pretending to complete knowledge, and relinquish control of the outcome.
To show up is more than being physically present. It means bringing attention into the situation rather than engaging it through the filters of fear, anger, expectation, habit or role. GRACE begins in much the same territory with the gathering of attention.
Then comes open to what is. For some of us, this may be the most demanding movement. What is includes the other person and their suffering, but it also includes our own reactions—the desire to fix, reassure or be useful; to withdraw, take control, be right, or simply wishing for the discomfort to stop.
Ken makes a particularly sharp distinction between helping that responds to a situation and helping that arises from our own difficulty in experiencing the pain. If I cannot experience what another's suffering evokes in me, I might try to manage the situation so that I no longer have to experience it. Helping then becomes a subtle exercise in control. Or I may move in the opposite direction and withdraw because I feel helpless. Neither of these is a response to what the situation requires.
The GRACE course explores closely related territory in distinguishing empathy from compassion, while recognising empathy as an important human capacity—the ability to resonate with another's experience. When that resonance becomes overwhelming, our attention can shift from the suffering before us to our own discomfort—an experience Joan Halifax describes as empathic distress.
This is one of many ways our own reactions can begin to shape what we do. Ken’s third step addresses this problem: serve what is true to the limit of your perception. In Buddhahood Without Meditation, Ken puts it directly: “You don’t serve yourself. You don’t serve the other person. You serve the whole.”
That changes the meaning of compassionate action. I am part of the situation too. So are my limitations and responsibilities. So are relationships, history, consequences, power, institutional constraints and everything else operating in the field. I cannot know all of it. To the limit of your perception builds humility directly into action. As Ken points out in Then and Now, we can only act to the limit of what we can see. If things go wrong, the result may show us what we could not see before.
GRACE expresses a similar humility in consider what will serve. We may need to act, but action does not require the pretence that we know everything. Nor does compassion guarantee that an intervention will produce the result we intend.
This brings us to Ken’s fourth step: receive the result.
We act on our best understanding of the situation and receive what follows. The result may be welcome. It may be painful. Something quite small may have mattered enormously. We may discover that we misunderstood the situation. Something we thought would help may not have helped.
Receiving the result means taking in what actually happened without immediately judging it as success or failure, or engaging in self-congratulation or condemnation. The outcome simply becomes part of the situation we are now in.
There is a further dimension in Ken’s formulation. In teaching the Four Steps, he eventually connected them with traditional descriptions of the five aspects of pristine awareness. In There Is No Enemy, he describes how a teaching by Harada Roshi provided the clue. When Ken pressed him about its source, Roshi offered a formulation that Ken recognised as corresponding to a summary of the Five Teachings of Maitreya. Ken remembered this material from Differentiating Ordinary Consciousness and Pristine Awareness, a text by Rangjung Dorje, the Third Karmapa, that he had previously read and translated.
This connection places the Four Steps within a deeper account of how awareness expresses itself. The capacities involved—knowing the whole, seeing clearly, discerning particulars, recognising balance and imbalance, and knowing what to do—are understood as intrinsic to awareness. Appropriate action, then, does not ultimately have to be manufactured by conceptually working out what to do. As reactivity loses its grip, the natural capacity of awareness to respond becomes more available.
Ken puts this very simply in Buddhahood Without Meditation. When there is no separation from the situation, “The situation tells you what the next action is.”
Compassion is often misunderstood as a feeling we ought to generate toward other people. GRACE and the Four Steps offer a clearer understanding. When reaction no longer dominates our experience, compassion emerges naturally from being fully present with suffering, without turning away from it or trying to rearrange the situation to relieve our own discomfort.
That capacity seems urgently needed now—not only in hospitals, hospices and other places of care, but in families, workplaces and communities.
Related posts:
What is Compassion?
Recognising Reactivity in Real Time – Part 1
The Rocky Path of Not Knowing